Shipping policy
Vastram Fusion Shipping Policy
At Vastram Fusion, we strive to ensure that your orders are processed quickly and delivered efficiently. Please read our shipping policy carefully for details on how we handle shipping.
1. Processing Time
- All orders are processed within 1-2 business days after payment is confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order is shipped, you will receive a confirmation email with a tracking number.
2. Shipping Methods and Delivery Time
We offer standard shipping across India. The estimated delivery times are as follows:
- Metro Cities: 3-5 business days
- Non-Metro Cities: 5-7 business days
- Remote Areas: 7-10 business days
Please note that these are estimated delivery times and may vary based on your location and any external factors such as courier delays, weather conditions, or holidays.
3. Shipping Charges
- Shipping charges are calculated at checkout based on the weight and destination of your order.
- Free shipping may be offered on specific promotions or for orders over a certain amount, as stated on the website at the time of purchase.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on the courier's website. If you encounter any issues with tracking, feel free to contact our customer service team.
5. Shipping Delays
While we make every effort to ensure timely delivery, delays may occur due to circumstances beyond our control, such as courier service disruptions, weather conditions, or other unforeseen events. Vastram Fusion is not responsible for delays caused by the shipping carrier but will work to resolve any issues as quickly as possible.
6. Incorrect or Incomplete Address
Please ensure that the shipping address provided during checkout is complete and accurate. Vastram Fusion is not responsible for orders shipped to incorrect or incomplete addresses. If an order is returned due to an incorrect address, additional shipping charges may apply to re-send the item.
7. Lost or Damaged Packages
In the unlikely event that your package is lost or damaged during transit, please contact us immediately. We will work with the courier to investigate and, where necessary, assist in arranging a replacement or refund.
8. International Shipping
Currently, Vastram Fusion ships only within India. We do not offer international shipping at this time.
9. Contact Us
For any shipping-related queries or concerns, please reach out to our customer service team at [insert email/contact info]. We’re here to assist you with any questions.